I baught a car from Carmax.Traded in my old car still with a lien on it.
Carmax has the old car but has not paid it off. I am on the hook for two car payments. Customer service is a joke. I keep getting told the check is in the mail but they didnt fedex it and wont put a stop payment and reissue.
Reported them to BBB and was told they dont care. They will just deal with it when it comes in. Stay away from them.
This is my fifth and last purchase from them.They have gone down hill bad!
More Review Details
- Monetary loss:
- Product or service
- Business Office
- Review category
- Service Centers and Repairs
You May Also Like
- "Purchased car in Nov, 2014. Complained of back tires, they lied and said they were fine as two weeks later we had trouble with dead battery, tires below tread/bubble in..."
- "Did not have the car for a week when check engine light came on. Car was never cleaned, prepped, detailed. Apparently detailing is not getting all smudges off leather, that's..."
- "The "repair" they made did not hold up.This is the 2nd time it has almost killed us. Waiting on a reply from legal counsel at Ford. It is definitely totaled..."
- "Bought a cellphone from RadioShack which took 48 hours to activate. Drove multiple times to RadioShack who could not get it to work. The employees were as confused as I..."
- "This only gets better!!!!!! On Oct 18th 2014 I found a 2003 Freightliner that belonged to a REAL GREAT HUMAN BEING. The SOB had titled this truckin his wifes name..."
- "Bella Fleur does not state that the above mentioned products are on a trial basis and you will be charged almost $100 after a 2wk period of time. When I..."
- "I have gone for the LED lighting from Energywise Green Solutions LED and was said they will be on the physical evaluation of my facility based on the current utility..."
- "I stayed at the Budget Inn in Pinellas Park, Florida off Hwy 19 N from Thursday, 9/22 until Monday, 9/25. I've never stayed in such a rat hole! I stayed..."
- "I loved going to zales but after a horrible ring repair experience I will never purchase rings from there again. I had a BEAUTIFUL rose gold ring that I got..."