Conroe, Texas
Not resolved

sold me a lemon, did not want to give me a break on another car, do not return phone calls!do not buy a car from this place!

a bunch of liars.

carmax sucks sucks sucks sucks sucks sucks sucks idots idots idots idots idots liars liars liars liars liars sucks sucks sucks sucks sucks idots idots idots idots idots liars liars liars, this place needs to shut down.and i will be taking legal action,what a way to run a company,i will tell everyone i know not to buy a car from this place,liars liars liars

Review about: Dodge Durango.

Review #119486 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / $16000
Preferred solution Not specified

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Hi my wife and i hate car max they are nothing but *** !
I have tried to buy a car there 3 times before, walked out after 10 minutes every time. They will offer you a lowball amount for your car and lie about issues with it while demanding over retail for their vehicle with "no haggle" BS they will not drop it $1. Also beware most of the cars on the lot are former beat on rental cars and are out of warranty. You will lose at least $2000 here buying a car if not more. They WILL NOT give you a fair offer on your car and WILL NOT take anything off their price.
Irving, Texas, United States #740819
I feel your frustration! Bought an 07 BMW 328i. I've bought 5 cars from Carmax and never had a problem and trusted their certification. I've had this car in the service center once a month, adding an extra $150 per month. They will not work a deal with me. I will never use them again! They are no longer the working man's car dealership and can't be trusted.
What are "idots"? For crying out loud, tell your story. What kind of car was it? How much did it cost? How many miles did you drive it? What was its service history? You say so little but cry so much. Its difficult to have any sympathy for you when you use little literacy and common sense when explaining your problem.
jeff p
They will stall and not return your calls and hope you go away. They seem to care only about short term profit not repeat customers.
jeff p
Never again, I have been a loyal customer for 11 years, 5 cars.
Now im stuck with a lemon that needed an engine, i have only had car for 4500 miles and had the oil changed by Carmax!! warrenty will not cover large repair jobs!
Arhus, Arhus, Denmark #10692
:grin You are so right! They're idiots! They stalled and didn't return my call so I told them what I was going to do. It wasn't in their hands because we had just bought the car and we returned it. They made the mistake of giving me the attitude that they give people who are "stuck" with their cars because it's past the grace period. They are liars and fakes! I wouldn't recommend Carmax to my dog! They act like they care but they don't. When theres a problem, they have a guy who looks like a bouncer help you which is what happened when we retuned our car. They know they aggitate people and I'm seeing more and more posts about it all the time.

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