1.9
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1 comment

She has the car for only two months and it has been to the shop three times. And now the engine light us on.

And 10 problems came up. I call thwm to complain and manager treated it like a joke.

He didntveven take my number to call back. They are full of ***

Product or Service Mentioned: Car.

Reason of review: Damaged or defective.

Company wrote 0 private or public responses to the review from Sep 15.
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Anonymous
#1608051

I too bought a car from CarMax for my daughter. They said it was not in any collisions w/ paperwork to 'prove'.

The right doors had window and locking issues, sensor lights were coming on, and eventually the front door wouldn't even open. All with in the first week. Since car was still under factor warranty, I took it to the dealership, and dealer stated they could not fix it since it was in an accident. Really?

Took it back to CarMax for repair and stated that it WAS in an accident. They couldn't have cared less, but said that they would fix it.

After over two months, still no car, and had to hire an attorney to unwind the deal. It's still in process.

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