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4.0

I've got better things to do than write reviews, but Herman Alcaraz was so awesome, I've got to repay him with at least a good review. Even though he didn't know me, he was able to quickly determine the issues I was having to deal with in my life.

He considered my: family size and ages of children, job requirements, travel in city and highway, financial limitations, and of course, car make and model preferences. He was able to do this so fast and accurately, I was really impressed. I originally anticipated buying a car with a manual transmission to save on gas costs, but after test driving it and bouncing my thoughts off of Herman, he pointed me in a much better direction. (The engine was designed poorly (weak horsepower), and I was having to shift through all the gears just to get going at an average speed.) I didn't know what to do since my planned purchase was a dud.

Herman literally ran through the parking lot and searched the database of cars until he found a perfect car for me in consideration of all my current and future needs. I thank God for blessing me with this man to help me out of a very difficult time in my life!

Reason of review: Good customer service.

CarMax Pros: Salesman herman alcaraz for his advice and help.

CarMax Cons: Interest rate but i am very happy carmax financed the car.

Location: 6375 South Semoran Boulevard, Orlando, Florida 32822, United States

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