Product: Carmax Sales Representative Rating: 3 Stars Clear all filters (2 of 20 reviews match)
Filter by rating
filters
Product:
Rating:
2.6
Details
In Gastonia, NC my son and I contacted Carmax by phone to see if we could purchase a car. After providing all our incomes and also a pre-approval from capital one the salesmen Marc did not input all of the financial information we provided. When we arrived he did not...
View full review
Review
#1481230 Review #1481230 is a subjective opinion of poster.
Service
Carmax Sales Representative
Cons
  • Failed to have knowledge of what was needed
  • Salesman was slow
  • Requested personal information that was not required
Reason of review
Poor customer service
Loss
$1000
Preferred solution
He should not work there. He did much of nothing and I felt it was on a personal level.

Carmax Sales Representative Review

3.3
Details
The sales representative Steve Czojkowski has zero skills. I came and asked if they will run any Black Friday deals since I have the idea to change my car. His answer "we don't have anything like that. This is not a retail like kmart or something else. We have the best deals period" if I decide to go back on there since I saw couple good options I really DON'T want that person.
View full review
Review
#959905 Review #959905 is a subjective opinion of poster.
Service
Carmax Sales Representative
Reason of review
Poor customer service

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 98 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews