Manufacturer: Carmax Category: Sales Representatives Clear all filters (12 of 12 reviews match)
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I went to Carmax in Riverside CA on 5/2/17 to purchase a vehicle. As I was reviewed the loan agreement with a Fiance representative, I notice that the finance rate for the car was 27%. and the payment was 100.00 more than I agreed upon. I had already put the down...
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Product
Carmax Sales Representative
I didn't like
  • Poor attitude
#1057453
I'm VERY unhappy with the CarMax sales people in Brandywine! Two days in a row and no sales person would help me! Really people?! Get it together! I was not greeted as I walked in and stood at the front! After looking a many vehicles I still did NOT get approached by...
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1.0
Product
Carmax Sales Representative
#1037275
I've got better things to do than write reviews, but Herman Alcaraz was so awesome, I've got to repay him with at least a good review.Even though he didn't know me, he was able to quickly determine the issues I was having to deal with in my life. He considered my:...
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4.0
Product
Carmax Sales Representative
I liked
  • Salesman herman alcaraz for his advice and help
I didn't like
  • Interest rate but i am very happy carmax financed the car
#1006087
Our experience Carmax was very good from the very beginning of our consideration of purchasing a used Lexus. Although we did not buy one, Ruddy, our Presidential Club Sales Representative, was very professional, and especially attentive and helpful to us while we were...
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Anonymous
Anonymous

Why 1 star review? Sounds like experience was a good one.

1.0
Product
Carmax Sales Representative
#987261
These people are crooks. They sold me a faulty car with the premise that it was still under factory warranty. I specifically asked both my sales representative and the finance manager to confirm the car was in fact under warranty. After 3 weeks with my car the service...
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Anonymous
EXKMX

I'll say this again. Do not deal with the local store when you are having these issues. Get on their facebook page and tactfully express your experiences with the store. Be su...

1.9
Product
Carmax Sales Representative
I didn't like
  • Lies
  • False claims
  • Low ball
#584366
My company is the victim of careless actions and illegal sales of SALVEGED auto by CARMAX auction. Not only am I out the money from buying back this 2006 Toyota Corolla from my retail client, which I purchased from CARMAX auction, Duarte CAL. on 5/8/2012. I have spent...
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Anonymous
Anonymous

You said you bought it at a CarMax auction? Don't you know that these are the cars that CarMax won't sell at retail because they are junk? What did you expect. You deserve wha...

Product
Carmax Sales Representative
#421204
In February I purchased a 2010 Mercedes Benz E550 Coupe from this Carmax location through a sales consultant named Gene. I put down $30,000 and purchased their extended warranty. I went back to this location numerous times to have stains on the carpet, dents, and...
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ringleader
r***ader

carmax treated me with disrespect for a while, but I had the ball$ to stand up and tell them to basically go fk themselves.

Anonymous
Murph

You will see dissatisfied customers when it comes to any dealership. With cars, there is simply a lot of room for things to go wrong. I've purchased four vehicles from carma...

Product
Carmax Sales Representative
#404744

I am shocked that the quality of CARMAX has sunk so low. I've bought 2 cars from CARMAX in the past, a Mercedes and a BMW, and I had wonderful experiences both times. I recently ordered a Dodge Ram truck delivered from Independence, MO to Gastonia and had a horrible...
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ringleader
r***ader

Then the managers have the BALLS to say your not selling enough!!! Kiss my *** you low life bastards

ringleader
r***ader

If carmax wants to be in the used car business, then they should be fair and take responsibility in having ALL vehicles ready for sale. This *** about bringing a vehicle back ...

Product
Carmax Sales Representative
#354906
While searching the online inventories of several other dealers, I found exactly what I was looking for at the Carmax in Fort Worth, TX. Because I am in San Antonio (approx. 5 hrs away) I thought it prudent to request a free vehicle transfer to the "Live Oak" location...
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carmaxccr
carmaxccr

We received your complaint here at our home office. We apologize for any inconvenience and would like to talk with you to gather any additional details. We would like to als...

Product
Carmax Sales Representative
#213989
Upon a recent purchase of a 2008 Town and Country Mini Van from the Glencoe Carmax, I had my own mechanic look the vehicle over. He commented that the air filter was dirty and that the brakes were down to 4 mm and would need replacement sooner than I would like. He...
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Product
Carmax Sales Representative
#190785

Carmax Sales Representative Review

#959905
3.3
The sales representative Steve Czojkowski has zero skills. I came and asked if they will run any Black Friday deals since I have the idea to change my car. His answer "we don't have anything like that. This is not a retail like kmart or something else. We have the best deals period" if I decide to go back on there since I saw couple good options I really DON'T want that person.
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Carmax Sales Representative Review

#908169
2.0
spent 45 minutes there... found what I wanted... except could not find a sales associate until was walking out the door angry. Too little...too late. They lost a 45k sale.
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