Product: Carmax Sales Representative Clear all filters (0 of 14 reviews match)
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My grandson purchased a car from Carmax last April and I agreed to cosigned for his loan. Unfortunately the sales person, Lance Rupprecht, who I scheduled an appointment with turned us over to a neophyte sales person as he was also involved with another customer. That...
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1.0
Product
Carmax Sales Representative
#1216858
-My bizarre and disturbing experience at Carmax Orlando Airport- First I need to say that in many years dealing with this auto dealership in FL, I have never been treat like sh**, as recently happened with this sales rep named Jeanne Keller. What she did from the...
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Anonymous
Common sense

Hilariously stupid.

Product
Carmax Sales Representative
#1200902
I went to Carmax in Riverside CA on 5/2/17 to purchase a vehicle. As I was reviewed the loan agreement with a Fiance representative, I notice that the finance rate for the car was 27%. and the payment was 100.00 more than I agreed upon. I had already put the down...
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Anonymous
Anonymous

The money portion has been resolved. They will never get my service again!

Product
Carmax Sales Representative
I didn't like
  • Poor attitude
#1057453
I'm VERY unhappy with the CarMax sales people in Brandywine! Two days in a row and no sales person would help me! Really people?! Get it together! I was not greeted as I walked in and stood at the front! After looking a many vehicles I still did NOT get approached by...
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1.0
Product
Carmax Sales Representative
#1037275
I've got better things to do than write reviews, but Herman Alcaraz was so awesome, I've got to repay him with at least a good review.Even though he didn't know me, he was able to quickly determine the issues I was having to deal with in my life. He considered my:...
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4.0
Product
Carmax Sales Representative
I liked
  • Salesman herman alcaraz for his advice and help
I didn't like
  • Interest rate but i am very happy carmax financed the car
#1006087
Our experience Carmax was very good from the very beginning of our consideration of purchasing a used Lexus. Although we did not buy one, Ruddy, our Presidential Club Sales Representative, was very professional, and especially attentive and helpful to us while we were...
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Anonymous
Anonymous

Why 1 star review? Sounds like experience was a good one.

1.0
Product
Carmax Sales Representative
#987261
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Carmax Sales Representative Review

The sales representative Steve Czojkowski has zero skills. I came and asked if they will run any Black Friday deals since I have the idea to change my car. His answer "we don't have anything like that. This is not a retail like kmart or something else. We have the best deals period" if I decide to go back on there since I saw couple good options I really DON'T want that person.
3.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
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Product
Carmax Sales Representative
#959905
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Carmax Sales Representative Review

spent 45 minutes there... found what I wanted... except could not find a sales associate until was walking out the door angry. Too little...too late. They lost a 45k sale.
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Staff
Warranty
Product
Carmax Sales Representative
#908169
These people are crooks. They sold me a faulty car with the premise that it was still under factory warranty. I specifically asked both my sales representative and the finance manager to confirm the car was in fact under warranty. After 3 weeks with my car the service...
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Anonymous
EXKMX

I'll say this again. Do not deal with the local store when you are having these issues. Get on their facebook page and tactfully express your experiences with the store. Be su...

1.9
Product
Carmax Sales Representative
I didn't like
  • Lies
  • No call backs
  • False claims
#584366
My company is the victim of careless actions and illegal sales of SALVEGED auto by CARMAX auction. Not only am I out the money from buying back this 2006 Toyota Corolla from my retail client, which I purchased from CARMAX auction, Duarte CAL. on 5/8/2012. I have spent...
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Anonymous
Anonymous

You said you bought it at a CarMax auction? Don't you know that these are the cars that CarMax won't sell at retail because they are junk? What did you expect. You deserve wha...

Product
Carmax Sales Representative
#421204