I purchased a car in december from the charlotte nc carmax. you have 5 days to return it. day 6 the car started having issues. carmax then told me "the market has changed" and we can offer you 7 grand less than what you paid SIX DAYS AGO.
i contacted carmax care to find out what could be done... couldn't ever reach a person who could tell me anything about my policy. they did not respond to my emails at any point.
when i traded in my car, it needed new tires. they deducted that from what they were willing to pay for my car... reasonable. today i went to a tire dealer b/c one of the tires had a slow leak. turns out THERE ARE USED TIRES ON THE CAR.
the tire employee showed me exactly how bad they were and said the tires were dangerous and there was no way they didn't see it 3 months ago. and of course it isn't the dealerships problem and they could care less.
don't buy from them unless u want to get a POS car and enjoy getting screwed.
Monetary Loss: $7000.