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I took my car in due to some issues i was having. While my car was serviced another issue came up (which was a malfunction on hyundai).

So i was told to bring my car back on a different date to have it repaired and in the mean time ill be placed in a loaner. First thing the car was beyond filthy. Second while i was driving the breaks went out. I called the service department and expained the situation.

I was told they didnt have another car available. I have 2 kids i have to get to and from school..i also have a job!! BIG INCONVIENCE. The loaner was returned the day before i got it and im pretty sure it was not INSPECTED.

Now my car is in Hilton Head and they have no word as to when i will be getting my cat back.

Im very ANGRY because due to carmax's inability to inspect the loaner cars i am out of a car for who knows how long. Im highly pissed off.

Reason of review: Order processing issue.

Location: Fort Lauderdale, Florida

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I just brought a vehicle from them and had I have seen these post I would have never went through with financing a vehicle from them. So agitated right now

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