Product: Carmax Repair Rating: 3 Stars Clear all filters (2 of 62 reviews match)
Filter by rating
filters
Product:
Rating:

Carmax in Las Vegas, Nevada - Can I trust them

2.6
Details
wow $4,000 of warranty repairs 600 out of my own pocket and one of the components that they replaced is broken 2 months later the manager hasn't called me back yet
View full review
Review
#1504954 Review #1504954 is a subjective opinion of poster.
Service
Carmax Repair
3.2
Details
I have 2 problems with the vehicle. 1. mirror isn't folding properly - feels loose. 2. airbag light is on. Now, I have called ahead and got confirmation that both repairs will be covered. Day later GM dealership called me, that Maxcare has denied both of my claims....
View full review
3 comments
Anonymous
#1106438

I have had my car for a year and had three issues back to back (two today) and maxcare is refusing to cover anything except for the cheapest portion then when I called and complained they tell me I am lucky they are even covering the portion they are.I am calling to cancel not sure if a year later they will allow me to but I will try.

View more comments
Review
#580021 Review #580021 is a subjective opinion of poster.
Service
Carmax Repair
Pros
  • Nice showroom
Cons
  • Extended warranty policies
Reason of review
Warranty issue
Loss
$400
Preferred solution
Let the company propose a solution

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 98 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews