Product: Carmax Repair Clear all filters (0 of 60 reviews match)
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I do not like how you are taking care of service work on my vehicle. You tell me its covered under my max care warrenty. Then you call me an want $400 more for these same parts. I brought my vehicle in because the service light was on. I was told that was covered. I...
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Anonymous
PJ Stanwood

I'm reviewing how customers have been treated with Warrenty Issues. I'm in the middle of a purchase with Carmax - due to the large number of negative reviews i've cancelled th...

Anonymous
Anonymous

Extended warranties are not extended warranties. Do not fall for this song and dance. They are like insurance companies, Delay and Deny. Save your money and get things fixed y...

2.2
Merriam, Kansas
Product
Carmax Repair
I didn't like
  • Being lied to
#1443041
I purchased a car from Carmax 1 year ago and thankfully I purchased the extended warranty. When it was time to renew my registration, I discovered that the car will not pass smog. I took it to Carmax and the service department was horrible... they told me to let the...
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Product
Carmax Repair
#1368326
PURCHASED A CAR IN MARCH , AND CAR IS UNDRIVEABLE NOW (AUGUST). CONTACTED CAR MAX SERVICE TO GET MY CAR TOWED THERE. THEY HAVE NO APPOINTMENTS AVAILABLE UNTIL AFTER LABOR DAY (1 WEEK). YOU WOULD THINK THAT THEY WOULD ALWAYS HAVE SPACE FOR EMERGENCY SITUATIONS FOR...
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Product
Carmax Repair
#1340039
On March 28 2017 I had an appointment with carmax at 8:30 am. I was supposed to have gotten a tuneup. I had to be at work that day at 12:30 p.m they going to tell me my Jeep Commander 2006 would not be ready. I was frustrated because l had told the tech. So i asked ti...
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Anonymous
Anonymous

seems like you need a spelling and grammar lesson.

Product
Carmax Repair
#1027344
The first car we bought from Carmax was great. We had no problems. This one is another story. Through no fault of Carmax there is something wrong with our car. The problem I have with Carmax at Fountainhead is the way they've handled the situation. They've now had our...
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Anonymous
Eula

To know about past repairs, check the full vehicle history report. Vinaudit offers Carfax alternative reports for about $5 only so better keep on the safer side. http://www.vi...

Anonymous
Anonymous

Lemon law is n/a for this car.

Product
Carmax Repair
#782668
Bought this car for my son who is in college. Overall easy buying process but the 125 point inspection is almost worthless. I was replacing rotors, pads, tires just after three weeks. Windshield wiper reservoir had a crack in it and fluid rushed out over my garage...
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Charlotte County, Virginia
Product
Carmax Repair
I liked
  • Friendly
I didn't like
  • False claims
#769457
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Carmax Repair Review

I have had my car 3 months and i am on my 2nd repair. They are liars and they do not inspect vehicles or service them before you purchase.
1.2
Details
Customer service
Diversity of Products or Services
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Product or Service Quality
Product
Carmax Repair
#735600
A few months into owning my vehicle I noticed that water and air were coming in through the passenger door. I took my vehicle to the dealership, using my extended warranty, and was informed that the vehicle had been in an accident as the paint was not a perfect match...
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SBarryAttorneyCares
SBarryAttorneyCares

I bought a BMW from Carmax last year - just found out had been in prior accident when I looked to trade in at BMW dealership. Very disappointing, and looking into legal remed...

Product
Carmax Repair
#673406
Delivered damaged car and said would refund transfer fee and now they won't - Absolutely terrible experience and liars at that!!! I found a BMW I wanted from carmax and had already gotten my finances approved and had a check to purchase the car. I called carmax in...
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ringleader
ringleader

You were the ignorant one to do business with carmax in the first place. If you did your research you wouldn't have went there to begin with. And a BMW is not a good choice a...

Product
Carmax Repair
#599144
purchased a car from car max, got the extended warranty. Clutch went out 3 months later. Would not cover the clutch. Pretty much pushed us out the door.
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Anonymous
Anonymous

I don't know of any warranties that cover the clutch. It is considered a wear item like brake pads. These are just some things that people need to be aware of. You could have...

Product
Carmax Repair
#598648