Houston, Texas

I love my car but the next day my air pressure light was on and a few months after My tire kept doing it and when I took my car to get an oil change at Firestone they told me that I had a nail in my tire. I took it to carmax and they said nothing was wrong with my tire...two weeks later I walked outside and my tire was completely flat...I had to buy a new one because they lied...now there is another issue, I got two payments of my car note taken out of my account at the same time...I have been waiting two weeks for them to return it n keep getting the run around after I faxed the papers they asked for and everything...one day it's 3-5 business days, next it's 1-2 more days now I've been told it's 13-15 business days...

Product or Service Mentioned: Carmax Oil Change.

Reason of review: Bad quality.

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