Carmax - Midlothian VA - Lies

266 of 907 Carmax reviews

We bought a car with 27000 miles intending to put it under the manufactures extended warranty program. Although it was a 2012 car, it was originally purchased 3 years and 10 days before we bought it. The factory warranty expired. The salesman said it was still under the factory warranty. He lied.

I have said all I needed to say in 52 words. I guess I am to the point. This complaint board requires at least 100 words. So, I have typed these extra words in here to fulfill the requirement for 100 words.

Have a very nice day.


This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Customer service
Discounts and Special Offers
Product or Service Quality

  • What I liked
    • Detailed cars
  • What I disliked
    • Car histories

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Factory Warranty
Review category
review #550752

Author wants to be contacted by the company. Learn more

Had an experience with Carmax? Submit review ›
Helpful? 1 Yes 1 2 No 2
Had the same issue 2 Yes 2
266 of 907 Carmax reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Carmax. However, many companies do monitor reviews on our site.

You were reading a complaint about Carmax.
Filing a new complaint about