Carmax - Midlothian VA - Lies

259 of 900 Carmax reviews

We bought a car with 27000 miles intending to put it under the manufactures extended warranty program. Although it was a 2012 car, it was originally purchased 3 years and 10 days before we bought it. The factory warranty expired. The salesman said it was still under the factory warranty. He lied.

I have said all I needed to say in 52 words. I guess I am to the point. This complaint board requires at least 100 words. So, I have typed these extra words in here to fulfill the requirement for 100 words.

Have a very nice day.


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Product or Service Quality
Discounts and Special Offers
Customer service
Price Affordability

  • What I liked
    • Detailed cars
  • What I disliked
    • Car histories

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Factory Warranty
Review category
review #550752 by

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259 of 900 Carmax reviews
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