Product: Carmax Maxcare Protection Plan Clear all filters (2 of 2 reviews match)
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My car got towed Tuesday, November 13, 2018 to a repair facility [International Auto] a third party repair shop accredited by Carmax through my extended warranty Maxcare. I did not receive a rental until that Friday after making several attempts to contact enterprise,...
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Anonymous
#1605939

Don't be fooled they are Circuit City

Review
#1409675 Review #1409675 is a subjective opinion of poster.
Product
Carmax Maxcare Protection Plan
Reason of review
Poor customer service
1.1
Details
Carmax provides the worst customer service - from the local level all the way up to corporate. Their 'max care' program is a complete scam, they do not have the diagnostic equipment, appropriate tools, trained staff or ability to properly maintain or repair many...
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Alejandro
#1707692

I purchased 100000 Max Care Plan with my 2014 Escape only to discover that i was actually covered for about 66,000. According to Car Max the 100,000 was according to the odometer miles.

Since my car had 34,058 and was at 118,000 at the time of repairs I needed to pay the cost of repair.

Never again will I purchase their plan especially at $1790. Lesson learned the hard way

Review
#962876 Review #962876 is a subjective opinion of poster.
Product
Carmax Maxcare Protection Plan
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2000
Preferred solution
Full refund
Tags
  • Carmax Is A Scam

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Richmond, Virginia 23238
United States
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