Product: Carmax Manager Clear all filters (3 of 3 reviews match)
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1.9
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I would like to inform you all of the horrible customer service I received from the business manager at the Tallahassee location. I spoke with the office there to cancel my warranty. He was ok, but seemed unsure of the knowledge he was giving me, as if he were very new...
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Review
#1669932 Review #1669932 is a subjective opinion of poster.
Service
Carmax Manager
Reason of review
Poor customer service
Preferred solution
price recudtion or termination of employment of Business manager
1.0
Details
My Son went to purchase his first vehicle on his own in Colorado. Being young and new to all this i feel he was taken advantage of. His payment on the truck was over 600 a month. Seriously! He even tried to get the payment lower after the fact and they would not work...
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1 comment
Anonymous
#1516889

Your son willingly signed on for $600/month and yet you blame CarMax? The only people who set your son up to fail were his parents.

Review
#1296922 Review #1296922 is a subjective opinion of poster.
Service
Carmax Manager
2.1
Details
The rep from lynchburg va encouraged me to let them transfer it for free and be responsible and that they would have it arrive prior to the date I needed. Cool, I accepted. I recurve an email the day after(Tuesday) that the vehicle had shipped and was en route(which...
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Review
#1075498 Review #1075498 is a subjective opinion of poster.
Service
Carmax Manager
Reason of review
Poor customer service

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Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
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