Product: Carmax Loan Clear all filters (29 of 29 reviews match)
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CarMax is the new payday loan! Extremely over priced. And when I tried to pay off my car and get the title(to sell it), they said just go in and pay the balance. They said the title will be mailed the next day. Call in the next day and they say oh sorry it will take 5...
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Anonymous
Anonymous

This is no different than any other car finance company. CarMax is not a buy here/pay here lot. Do your research before blasting a business on normal business practices.

2.3
Product
Carmax Loan
#894611
Carmax is the New WalMart....there largest used car dealership in US. Corporation worth Billions!! Profit margin is insane, Carmax make 4-7k per car on there lot...don't believe me? Go appraisal your car at Carmax and look up same vehicle on Carmax website...you will...
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Product
Carmax Loan
#776754

Ok where do I start. First off I drive for Lyft and Uber. Anyway, call Carmax about a car I had seen online that I was interested in buying. When the salesman asked me what I would be using the car for I told him rideshare. He told me that Carmax will not finance...
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Product
Carmax Loan
I liked
  • Showroom
  • Vehicle selection
  • Not being bothered while looking for a car
I didn't like
  • Lies
#770507

Carmax Loan Review

#1021730
Carmax claimed they did not receive my pay off amount that was sent to the address on my payment coupon. Carmax doesn't like the fact I'm paying my loan early as they loose money.
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Unreasonable, trying to keep my credit in good standard and tried to trade my car in because it was messing up.They said they would work with anyone but in reality if you trade your car in and get a different one they expect you to put down a lot of money. They wanted...
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1.0
Product
Carmax Loan
#677185
We purchased a ~$51,000 GMC Denali HD Truck from the Greensboro, NC location and put a trade value of ~$7K and a $10,100.00 down payment in the form of a business check. The check was ACH transferred in 24 hours on a weekend. The second day of driving the truck to and...
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ringleader
r***ader

I would like to expose more of these reviews about carmax to many other social media sites. I do think it would save potential buyers much aggravation, time and money. And car...

ringleader
r***ader

The only "likes" for carmax is staff, showroom, variety of cars! Big deal! All unimportant stuff. The "dislikes" are important stuff. I agree with this review and I tell all m...

2.5
Product
Carmax Loan
I liked
  • Staff
  • Ease of the process
  • Variety of cars
I didn't like
  • Business practices
  • Using my money to make money
  • 125 point inspection not true
#647896

I wonder how many customers are visiting their showroom now after the report on 20/20 ? I can't wait to see what happens next. My car has had $12,0000 in repairs done since I bought it in 2012, there is no way my car was inspected or reconditioned. And the worse thing...
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Anonymous
Anonymous

Alot. Sold millons compared to only so many complaints. Have you ever noticed there is nobody posting when they are happy. Haters

Product
Carmax Loan
#569718
I recently bought a car from CarMax and it's been a nighmare ever since. This is NOT the way car buying should be. Aside from the major hassle received because we did our own financing, once we got the car it fell apart, literally. Front bumper came off as well as the...
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1.0
Product
Carmax Loan
I didn't like
  • No sense of urgancy
  • Incooperative with my lender
  • Sent refund to wrong bank
#546313
Don't know why I keep going back to CarMax, maybe I hope someday to find an honest, truthful and sincere salesman. Not going to happen as long as CarMax trains them. When applying for a car loan at the Kansas City,KS CarMax I was told by the salesman that there would...
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Anonymous
***

Youre an ***. Youre whining about a 4 percent interest rate. Carmax has Better rates than ally and wells fargo and many others so why are you complaining. Its a USED car. Good...

Product
Carmax Loan
#523254
Carmax - Get Ready to PAY!!!!!!!
Carmax - Get Ready to PAY!!!!!!!
Carmax - Get Ready to PAY!!!!!!!
Long story short: LEMON Bought a 2006 Mini Convertible with 30,000 miles. It now has 59,188. It's been in for repairs, sometimes for up to a month, over 15 times. The photos are of the work orders that I could find. There is one more to add to the collection because...
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Anonymous
unleashed

Most of the problem is you not carmax they sold you something you wanted and it was a lemon . lemons are in every make and model . you can buy a brand new car and it could be ...

ringleader
r***ader

You would think carmax would stop keeping these mini coopers on their lots. Why would any company try to sell something that will cause them so many issues? Oh yeah, carmax ma...

Product
Carmax Loan
#492729
New to buying cars have no credit carmax approved me pick out a vehicle everything checked out *** salesmen but w.e was a *** back. Gf was gonna drive it home I went to work I live 110 miles from carmax broke down 30 miles from carmax took a month to fix numerous...
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Product
Carmax Loan
#492594