Product: Carmax Customer Care Rating: 3 Stars Clear all filters (3 of 47 reviews match)
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Rating:
2.5
Details
Bought car I wanted from Carmax. The usual sales-tactics for superfluous, monthly costs--to be added to monthly installment total--but mild pressure only; easily countered/quashed. Left Carmax feeling less "raped" than customers usually feel after car dealership...
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Review
#1082059 Review #1082059 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Problems with payment
3.4
Details
00 Discount on the deductible if taken to Carmax. This tells me they want to service your vehicle. I have driven for 30 years and have managed a fleet of 40 vehicles, I have never had such a frustrating experience. Car breaks down on Wed. afternoon, called Carmax to...
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Anonymous
#1204472

Bottom line - don't buy a Dodge...especially a used one. They are one of the crappiest automobiles made...

Review
#902618 Review #902618 is a subjective opinion of poster.
Service
Carmax Customer Care
Cons
  • Awful customer service
Reason of review
Poor customer service
2.7
Details
Carmax Customer Care Review from San Antonio, Texas
Now DMV don't show a theft report on pickup also I know they at car max altered my title by it putting ta seller name on title so that they can back out of their purchase guarantee ... Man what Schlick beware of crooked deal making with carmax by the way I sold pickup...
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Review
#870727 Review #870727 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Pricing issue

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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