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I bought a car from carmax in 2016. During the test drive, there were no problems.

Within the first year of owning it, it broke down. I was told it needed a new engine. I had an extended warranty with carmax on it, but they would not cover the whole cost of the repair. I was stuck with a $1560 bill.

Even after that, more problems were found and i have paid over $3000 in maintenence and repairs in the first year of ownership. I'm never going there again.

Product or Service Mentioned: Carmax Car Repair.

Reason of review: Warranty issue.

Carmax Pros: Staff, Ease of the process.

Carmax Cons: Low quality car, Standard warranty of only 30 days, Overpriced extended warranty.

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Anonymous
#1315855

I had a car for a year now I have $4,000 worth of problems with a car note on top of that I feel i was scammed and was sold a lemon. I went to carmax service repair shop and put the blame on me.

I I boight the car last year thet said all problems of the car is fixed and they lied to me about it. One word about carmax fraud

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