I bought a car from carmax in 2016. During the test drive, there were no problems.
Within the first year of owning it, it broke down. I was told it needed a new engine. I had an extended warranty with carmax on it, but they would not cover the whole cost of the repair. I was stuck with a $1560 bill.
Even after that, more problems were found and i have paid over $3000 in maintenence and repairs in the first year of ownership. I'm never going there again.
Product or Service Mentioned: Carmax Car Repair.
Reason of review: Warranty issue.
Carmax Pros: Staff, Ease of the process.
Carmax Cons: Low quality car, Standard warranty of only 30 days, Overpriced extended warranty.