I brought my Mercedes GL450 in to be serviced and they broke my air suspension. They tried to lie and say that my car doesnt have an air suspension.
Therefore when they put it in the lift to fix the air compressor and dryer they popped the suspension and now it leaks. They said the car already had a problem when I brought it in, but that's a lie. They just dont want to admit they messed up big time. I really cannot believe they have inexperienced mechanics working on vehicles.
The service manager didnt even know what the *** he was talking about. Needless to say, they refuse to fix it. Which is complete ***. This is definately NOT the last time they hear from me or my attorney for that matter!
A complaint has already been filed with BBB and I have already contacted Help Me Howard...just to put my story out there, so people can see how *** of a business they are. Sucks to be you!
Product or Service Mentioned: Carmax Car Repair.
Reason of review: Bad quality.