Product: Carmax Car Repair Clear all filters (25 of 25 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
I bought a car recently from Carmax and just drove off without any negations etc. After few months I bought it back for maintenance and they told me the power steering fluid needs to be replaced and also the hose. They kept my car for 2 weeks and replaced a TPMS sensor.
View full review
2 comments
Frankie S
#1171691

Terrible company to work for

View more comments
Review
#860113 Review #860113 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Poor customer service

Carmax Car Repair Review

I had a sensor problem took my car in at 9am, they told me i would get a rental car, well not true, missed a whole day of work, they had my car 28 hours, i got a weak apology, they should have offered money off for this, Not happy at all. Will not take my car back to them for repairs. I have bought 2 cars at car max, probably wont buy another car from Car Max,
View full review
Review
#847480 Review #847480 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Bad quality

Carmax Car Repair Review

4.7
Details
Midlo VA Carmax. Fixed my car just like they said they would. They even paid for the tow. Fast service. I remain their customer. I've no relationship with this company other than I've sold them 4 cars and bought 3. I've always chosen low mileage vehicles and paid for the service plan and have been very satisfied.
View full review
Review
#845716 Review #845716 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Good quality
3.0
Details
I brought my car in for an appraisal. It is an old car, 1998 Volvo V70 (128 k miles, some body damage), and when I showed up the check engine light was off. I made an appointment, and when I showed up the guy said that I had to wait for the walk-in line. I waited...
View full review
Review
#831529 Review #831529 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Poor customer service
I bought a car, 2011 BMW from Carmax Clearwater, Florida Friday March 25, 2016, felt a vibration in the car on Saturday March 26, 2016; dropped the car off at my private mechanic on Sunday March 27, 2017 (Easter) and returned the car to Carmax on Monday March 28, 2016...
View full review
Review
#830912 Review #830912 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Insincerity
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • poor accountabilty