Product: Carmax Car Repair Rating: 2 Stars Clear all filters (3 of 25 reviews match)
Filter by rating
filters
Product:
Rating:

Carmax Car Repair Review

2.2
Details
Purchased my car with CarMax about three ago. I had to take the car back for service and it's been almost a week and nothing has been done to the car....
View full review
Review
#976806 Review #976806 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Order processing issue
1.5
Details
I bought a 2011 Buick Regal from CarMax in Sanford, Florida in March of 2014. Maybe 6 months after purchase, I began having problems with parts, including sensors, cables, computer issues, etc. (I'm not savvy as far as the names of the parts that were needing repair.)...
View full review
Review
#945078 Review #945078 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Difficult to contact service department
  • Quality of my vehicle
Reason of review
Bad quality
Tags
  • Sanford Carmax
  • Gm Warranty
  • Buick Corporate
  • Certified Vehicle
1.5
Details
Carmax is the worst company I have ever spent my money on, and they are in no way helpful. I purchased a vehicle from them the summer before beginning my Freshman year of college. It was a 2008 Nisaan Rogue with 33k miles on it. After buying the warranty, it was...
View full review
Review
#938716 Review #938716 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Head of the service department
  • Failed hq promise
  • Condescending treatment i received
Reason of review
Poor customer service
Loss
$20850
Preferred solution
Full refund
Tags
  • Gray Road Carmax

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 99 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews