Product: Carmax Auto Loan Clear all filters (0 of 12 reviews match)
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They lied to me about having to return the vehicle and said nobody would approve my auto loan, (whixh was totally false) and then they said i hD to repurchase the vehicle with them as my financial company at a much higher interest rate. They ruined my credit, and I am...
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1.0
Product
Carmax Auto Loan
#1303124
Carmax pulled a fast one. Carmax increased their profit by misquoting the payoff balance by over $50. On top of that, no one explained to me that they would take 2 weeks to submit the payoff balance on my outstanding loan. As a result, the finance company took another...
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3.3
Product
Carmax Auto Loan
I liked
  • Process seemed very straightforward and efficient
I didn't like
  • Being hoodwinked - told an inaccurate and low payoff amount
#1239299
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Carmax - Don’t us online to apply for credit

I applied online for a car and Carmax sent it to over 10 difference banks all at the same time. They all pulled credit reports from all credit companies and my fico score dropped. I did not buy from Carmax and never will. I called corporate office and they refused to fix the problem. They can have it removed with just a letter .
1.0
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Carmax Auto Loan
#1220053
When I went to look at the cars and trucks there they advertise on all there drivers window the price and payment with fair or good credit but when I went inside they tried get me to finance a 20k loan with 2000 down my credit is fair to good yet they were trying to...
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1.0
Product
Carmax Auto Loan
#1124289
I will never ever buy a car from this company again and i am writing this to let everyone know that they will tell you your approved and then you think you have a new car and they call back saying you have to bring the car back because financing didnt go through! Who...
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1.0
Product
Carmax Auto Loan
#1021131
On February 6, 2017 I purchased a car at Carmax, Sanford, Florida. In the sales contract, I purchased the CarMax warranty for an additional $2,789.00. This is detailed in the sales contract. The financing was provided by the Carmax financing. The air conditioner on the...
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1.1
Product
Carmax Auto Loan
#1019470
beware of financing with Carmax , my car had engine blown , so bought one financed through carmax very shortly after purchase , husband's work filed bankruptcy there fore no job no money , with the job market as it is took awhile to get a job , got behind on every...
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Anonymous
Joe

Carmax didn't take your car the lender did. Carmax sells cars and other companies finance them

Anonymous
Anonymous

Yes, they are! never deal with them again..

Product
Carmax Auto Loan
#988600
CARMAX IS NOT CONSUMER FRIENDLY IT'S ONLY A RUSE TO GET YOU IN THE DOOR. I HAVE CLIMBED MOUNTAINS TRYING TO MAKE ADDITIONAL PAYMENTS TOWARDS MY AUTO LOAN. CHECK FOR YOURSELF IT'S ON-LINE PAYMENT SITE HAS NO OPTION TO MAKE PRINCIPAL ONLY PAYMENTS. ANY ADDITONAL PAYMENTS...
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Product
Carmax Auto Loan
#971137
I have bought two different cars from CarMax. Both cars had major repair problems. I have sold the cars back to them. I talked with the business office, and said the car could be paid off, the finance company could write a letter to the business office, and confirm the...
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Anonymous
TJ

Carmax rep told me to surrender vehicle (Mercedes ML350)when i talk to the mechanical problems (always) and i will not owe any money to them if they can appraise and check mec...

1.0
Product
Carmax Auto Loan
#952958
Went to Carmax in Raleigh. Found vehicle agreed to purchase. Had a personal check for down payment and my financing through NationWide. They wouldn't give me vehicle until NationWide funds was in their acct. usually 2-5 business days. Even after they completed all...
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Product
Carmax Auto Loan
#920827