CARMAX AND THEIR EXTENDED WARANTIES

263 of 891 Carmax reviews

THEY FAIL TO HONOR EXTENDED WARRANTIES WITHOUT A FIGHT.WHEN CARMAX LOSSES IN COURT THEY DO POOR REPAIRS ON YOUR AUTO.

DO YOURSELF A FAVOR DO NOT GIVE CARMAX YOUR BUSINESS. BOYCOTT CARMAX ALL TOGETHER. I BOUGHT A FORD FOCUS FROM CARMAX THAT WAS JUNK, CARMAX FAILED TO HONOR EXTENDED WARRANTY REPEATEDLY. I TOOK CARMAX TO COURT AND CARMAX LOST.

CARMAX NEVER MADE GOOD ON REPAIRS. IT HAS BEEN FIVE YEARS MY CAR NEVER RAN GOOD AND I SOLD IT FOR JUNK. CARMAX, THE WARRANT GROUP AND SERVICE CENTERS ARE CROOKS. IF YOU ARE SMART YOU WILL BUY AND SELL YOUR AUTO TO ANYONE ELSE EXCEPT CARMAX.

THE SERVICE CENTER AT THE ROSEVILLE, CA.LOCATION IS THE WORSE AND THE MANAGER OF SERVICE IS A COMPANY ***

This review is a subjective opinion of a user.
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More Review Details

Website
Customer service

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$9000
Product or service
Extended Warranty Dishonor
Review category
Service Centers and Repairs
review #545406

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ringleader

Jun 26, 2015 #1000020

I totally agree with not going to carmax. The company is way too large and greed sets in. Too many people at the top with their pockets and bank accounts full.

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