State: Alabama City: Huntsville Product: Carmax Sales Representative Clear all filters (1 of 20 reviews match)
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Carmax in Huntsville, Alabama - Un professional sales team

1.0
Details
I have a pre-approval with 3,000 to put down and have struggled for 2 full days to get a salesperson to call me back. I already have a car in mind and on hold but the dealership is an hour south of me so id like to know 100% about payment amounts and what I will need to bring with me. If I call them and somehow actually talk to a sales associate they give me a line about how busy they are and promise to call me back very soon which never happens. I am so infuriated right now. I am a customer too and deserve 10 minutes of their time!
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Review
#1655943 Review #1655943 is a subjective opinion of poster.
Service
Carmax Sales Representative
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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