Carmax has the potential to be a great company, but the managers who run certain stores destroy it by far. Store 7107 with Operations Manager and his management team are by far close to a communist regime. I've seen great employees leave or get wrongly fired because they stood up to the management team or operation manager. The cool line or associate help line is all BS; it's used to find who is complaining and to be retaliated against. The management team seems to be a whole bunch of people who were nobodies in high school or have been bullied back in the past and are taking it out all on us. They are control freaks also, micro managing to the fullest. They don't want human beings who think for themselves or stand up for themselves, they want robots.
How can a manager in operations tell a Tech how to do his or her job? And not be a certified Tech at that. Whoever created the standards for passing and failing inspecting vehicles needs to be fired. I've seen breaks on cars, and tires that should have been changed. I seen broken seals that needed to be replaced, they are more concerned about their numbers and how many hours a Tech can make on fixing these cars. I predict a law suit one day, when a customer's breaks give out and an accident happens. All because they wanted to reach their numbers or the wonderful standards, which is a crock. I think someone in Corporate has nothing else to do but to make our jobs harder. That's another problem; the managers always try to fix a system not broken.
I can write forever on this. All I can say is that associates are reaching their breaking points. It's like we are trapped in another dimension. The company needs a great change, needs to go back to being family oriented. But that's all a dream.
Now I know why Unions are coming around. But I'm sure one of the Carmax Corporate goons or snitching managers are going to come on this post to discredit us. Go ahead and try, because we all know what type of people we are dealing with. So I say, spread the word and fight back.