I have a 2014 Infiniti QX60 that has never been in an accident and meticulously serviced by the dealership. The car has high mileage, but other than that, it is in great condition.
Carmax offered me $23,000 for my vehicle. I saw the exact model with the exact mileage as mine offered on their website for $34,998.
This means they would make $12,000 on my vehicle. I understand they are in business to make money, but that is over a 50% mark-up.
Reason of review: Pricing issue.
Monetary Loss: $4200.
Preferred solution: More reasonable mark-up of 20-30%.
I liked: Convenience.