Latest review first
I bought a 2015 Toyota Corolla from CarMax on Dec 26 2017, since getting the car ive had nothing but problems and the run around. they lie and cheat people out of there money. all four tiers are cracking on side walls, my battery was no good left me on side of road for...Read more
Carmax - Don’t us online to apply for credit
I applied online for a car and Carmax sent it to over 10 difference banks all at the same time. They all pulled credit reports from all credit companies and my fico score dropped. I did not buy from Carmax and never will. I called corporate office and they refused to fix the problem. They can have it removed with just a letter .
My grandson purchased a car from Carmax last April and I agreed to cosigned for his loan. Unfortunately the sales person, Lance Rupprecht, who I scheduled an appointment with turned us over to a neophyte sales person as he was also involved with another customer. That...Read more
I paid to have a 2013 Dodge Ram 2500 sent from Fort Lauderdale to Orlando airport location. We went to look at and drive the truck on 2/21/18. The truck was everything we were looking but had several small issues. The dealership kept the truck until 3/2/18 fixing these...Read more
looking for a new truck and found one and they would do up to 10000 for one found one that i did like and than they ran my credit and asked for 8500 down. and i asked them who in the blank has 8500 laying around i lost my job since i dont have a car and i thanks it all...Read more
PAY ATTENTION TO WHAT THEY DON'T TELL YOU! DO NOT fill out an application through Carmax unless you are absolutly desperate with terrible credit. They failed to disclose they run your credit through ALL 10-15 of their affiliates. I did not go through Carmax because...Read more
I didn't like
I don’t recommend Camax Orlando to sell your car. I got a quote for my Lexus RC 350 Sport 2016. The car had 10,200 miles, barely used looks new, no repairs no dents. They gave me a quote 31,000 dollars. When I asked the tear they gave me based on kbb they told me they...Read more
Purchased a 2015 Kia Optima Hybrid....I picked up and no sd card in the vehicle....Radio was not working so waited almost 2 weeks for the SD card to come in. SD card came in and did not help with the radio. On probably 4th week I brought the car in due to radio and...Read more
I will never finance with Carmax ever again
No compassion at all. Lack of communication with financing.
-My bizarre and disturbing experience at Carmax Orlando Airport- First I need to say that in many years dealing with this auto dealership in FL, I have never been treat like sh**, as recently happened with this sales rep named Jeanne Keller. What she did from the...Read more
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