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This is from a current CarMax employee who has worked in several of their used car departments. Sales - The sales people are actually pretty well trained, but there are still those that don't have a clue to what they are doing. The longer they go in training, the...
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31 comments
Anonymous
#1213394

Lol do your research on the lower class it's actually more opportunity to move up and it pays better then a lot of other positions ***

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#128903 Review #128903 is a subjective opinion of poster.
I went into Carmax to sell them my Lexus Mint shape. Kelly Blue book has car listed at $9000. I'm going to sell this car to a private owner, but just for the heck of it I went to the Schaumburg Carmax just to get a quote. They gave me a number of $4000. What a joke! I...
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37 comments
Anonymous
#1322793

I also went to Carmax to look at some cars but to find out what my Cadillac CTS was worth, they offered me 1/3 of what NADA said was a wholesale price for my vehicle in the area.

What a rip off, i'll never go back.

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#284181 Review #284181 is a subjective opinion of poster.
Don't sell your vehicle to Carmax, they don't disclose their buying rules, until you sign over your pink slip to them. I recently sold my vehicle to them and much to my surprise, they made me wait over three weeks to be paid for my vehicle that they had...
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21 comments
Anonymous
#501333

What a bunch of self righteous crybabies! Most people think their cars are worth full retail price.

If that's what you expect, sell it yourself!

You can't expect a reseller to pay you more than a car is worth they are in business to make money. :cry

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#106382 Review #106382 is a subjective opinion of poster.
Carmax is not all it's cracked up to be. I barely escaped being ripped off by them, as I returned a car I bought but hardly even got to drive. My salesman was genuinely nice at first, helping me with the transfer of a car from another state. The car had been a...
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32 comments
Anonymous
#672935

My daughter just had almost the same issues the car was full of ants and dirty they told her that they had cleaned the car no carmax for me! :(

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#125748 Review #125748 is a subjective opinion of poster.
Service
Carmax Repair
I was employed by Car-max as an employee long enough to get the Big Picture. They talk the talk but do not walk the walk. They play games with the sales people, showing favor to "top salespeople". No such thing as treating everyone equal. They turn their...
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141 comments
Anonymous
#938858

I'm currently in training working in inventory and I love everything about my job. My co-workers are awesome and very friendly, no one judges, theres no cliques, the GM is great and all of the managers are very involved.

My mentors haven't been training me rather my co-workers have but it doesn't bother me - I'm being trained regardless who it is.

It's very hard work and the commute is long but this is the first job where I enjoy going to work. If anyone is having trouble with ANYTHING, you can always call the home office and express your concerns if the GM won't listen.

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#129370 Review #129370 is a subjective opinion of poster.
So heres the deal for working at CarMax. Don't apply unless you wish to be treated like trash, hate your job, yourself, and your pay. I am a Sales Consultant at one of the CarMax locations and I have got to say it is the worst place to work. Not only do I hate it but...
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51 comments
Anonymous
#1280008

Carmax is a horrible job...cheap *** *** managers..*** that place I hope they go out of business ..I will never refer anyone to go there

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#158634 Review #158634 is a subjective opinion of poster.