Carmax Reviews and Complaints
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Told vehicle had factory warranty,had none | Carmax review from Hope Mills, North Carolina
the last week of Sept 2007 I purchased a 2004 lexus rx330 with 25667 miles on it from Car Max of Fay,NC.I was told by the salesperson that the vehicle has the remaining factory warranty up to 48,000,I also purchased an extended warranty for 1389.00 for 20,000 miles.I have only put 3400 miles on the vehicle,took it to lexus in Raleigh,NC for service and was told the factory warranty was out on the car when I bought it back in Aug. To make things worse the extended warranty has refused to pay for repairs (the tire rods are frozen due to this car came from up North).I am considering taking legal action against the dealership.Buyer beware!I do not beleive they even inspected this vehicle they just took it off the truck & sold it to me
I purchased my car from car maxx, almost two years ago. Paid my payments timely and 4 months ago I was in a car accident in which I did not have uninsured motorist, rental, towing, medical or gap insurance. The car was totaled and the Insurance company payment left me...
I have bought three cars from carmax. I mostly have had a good things to say about them. But I have had one run in with them. It was over a Pontiac Montana Van. It had a problem the overdrive in this van had went out of it. It took me to take it to another pontiac dealer to find this problem. The thing that I did was return the favor and traded it back to them almost a year later. So on the most part I will still buy cars from them. Put Im sticking to my roots. No More GM vehicles for me.
Paid deposit, changed mind and lost deposit | Carmax review from London, England
Paid a £ 700 deposit,approx 10% of price on car, 2 nd hand... over tel.... and changed mind... now they say That I have lost 500 of it.... Just for changing my mind... Was trading in old car, in the dael. Have dealt with this company before several times and always been satisfied before hand. Never saw the car, or test drove it.... Do you think this is unreasonable... Happened Jan this year , never seen any of my deposit back... They have not contacted us either, rang them 2 weeks ago, and was informed they would be returning 241 . of my 700 ... The 495 they are keeping as costs..
I’ve been trying to purchase a preferably black, 2002-04 Z06 Corvette. I thought I’d try Carmax, thinking as your slogan states “The way car buying should be”. This hasn’t been my experience. Here is a brief summary; 1. The Irvine location...
Don't sell your vehicle to Carmax, they don't disclose their buying rules, until you sign over your pink slip to them. I recently sold my vehicle to them and much to my surprise, they made me wait over three weeks to be paid for my vehicle that they had...
Carmax is not all it's cracked up to be. I barely escaped being ripped off by them, as I returned a car I bought but hardly even got to drive. My salesman was genuinely nice at first, helping me with the transfer of a car from another state. The car had been a...
So heres the deal for working at CarMax. Don't apply unless you wish to be treated like trash, hate your job, yourself, and your pay. I am a Sales Consultant at one of the CarMax locations and I have got to say it is the worst place to work. Not only do I hate it but...
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