Carmax Reviews and Complaints
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Told vehicle had factory warranty,had none | Carmax review from Hope Mills, North Carolina
the last week of Sept 2007 I purchased a 2004 lexus rx330 with 25667 miles on it from Car Max of Fay,NC.I was told by the salesperson that the vehicle has the remaining factory warranty up to 48,000,I also purchased an extended warranty for 1389.00 for 20,000 miles.I have only put 3400 miles on the vehicle,took it to lexus in Raleigh,NC for service and was told the factory warranty was out on the car when I bought it back in Aug. To make things worse the extended warranty has refused to pay for repairs (the tire rods are frozen due to this car came from up North).I am considering taking legal action against the dealership.Buyer beware!I do not beleive they even inspected this vehicle they just took it off the truck & sold it to me
Carmax sold us a car that had been in an accident when they told us it had not. They gave us a "car report" (that was not car fax) that said no accidents. After a year of replacing headlights and getting alignments over and over we tried to trade the car in...
I purchased my car from car maxx, almost two years ago. Paid my payments timely and 4 months ago I was in a car accident in which I did not have uninsured motorist, rental, towing, medical or gap insurance. The car was totaled and the Insurance company payment left me...
I purchased a 2007 PT Crusier from the Local Car Max store(Fayetteville NC). I had temporary tags on the car and they were to mail the permanent ones when they came in...WELL ! I bought the car in Oct 2007 and I am now sitting here in JAN 2008 and still have NO...
I’ve been trying to purchase a preferably black, 2002-04 Z06 Corvette. I thought I’d try Carmax, thinking as your slogan states “The way car buying should be”. This hasn’t been my experience. Here is a brief summary; 1. The Irvine location...
This is my first post so please bear with me if I make a gaffo. Also remember this is merely a reporting of my experiences at Carmax, your's may be different (my attorney made me say that... [yes I really have an attorney - this event is not over]) I bought a 2004...
Don't sell your vehicle to Carmax, they don't disclose their buying rules, until you sign over your pink slip to them. I recently sold my vehicle to them and much to my surprise, they made me wait over three weeks to be paid for my vehicle that they had...
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