Carmax Reviews and Complaints
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So i heard about carmax and i was trying to sell my car. I made an apt, they called me set up a date and boom!. we was ready to go .Or at least that was my thought. I drive almost 2hrs. out there since that was the nearest location to me. I get there and they tell me they cant help me out. !!!! For this and that reason.! WOW talk about bad customer service..!!!! Not only where the employees RUDE!!!... but the place didnt even look like a dealership ..it looked like a BEST BUY!!. really no one really tried to help out.!! i would never go back ! not worth it!
Carmax raleigh nc bad deals
I purchased a car from carmax after the 30 days you are stuck. They have tried over two years to fix and refix oil leaks and many other problems so I have decided to turn the junk into bank repo. Its better to file than to pay for junk. I have heard of many others purchasing bad cars from this company stay away from this used car dealer. Its better to purchase unseen than to purchase from these rip off guys. I have allowed them over and over to try fix the oil leak but they cannot fix it. Holly springs nc
I bought a Saturn from Carmax a month ago. As I was leaving the lot I noticed someting very wrong with the transmission. That was three and a half weeks ago. The sent my car to Saturn and thats the last ive heard. I have spoken to every service manager and even the gm. They all give me different answers. My biggest issue is they refuse to supply me with a written statement honoring my lost time on the 30 day bumper to bumper warranty. This company claims they are different, but its all a facade. Total BS. Stay away from Carmax in vegas, and Saturn's service department as well. gggrrrrrr
My mother and I purchased a Dodge Intrepid from Carmax last year in May. I have so much to say about this vehicle and their poor customer service. They are crooks and something needs to be done. I have for daughters one being an 18 month old and I can't afford to...
Carmax is not all it's cracked up to be. I barely escaped being ripped off by them, as I returned a car I bought but hardly even got to drive. My salesman was genuinely nice at first, helping me with the transfer of a car from another state. The car had been a...
This is to any real Car Salesmen out there. Don't even bother with Carmax. Sell a car and you make $150, sell a warranty you make $100, then get lucky enough to meet their off the wall bonus program for the month you might get an extra $50 for every car that meets...
Well my Girlfriend and I bought a 03 dodge durango from carmaxwith 60k in dec 07. It is now june 08 and its been 12k later and I've had nothing but problems with the truck. I've never has any problems with any other dodge i've had and carmax hasn't made...
I wish I found this website sooner to read some of the reviews before I have bought 3 vehicles from Carmax totaling close to 60k+ that I have spent with all 3 vehicles combined. I used to love the no hassle and the fact that there was such a good selection of cars. It...
This was a brand new fully loaded truck with every option available. It was driven straight from the dealer to CarMax. They refused to look at the sticker, which showed $49,000 and options that could not be seen by just looking at the truck. They said, "We...
Ok, seen reviews before i went there; many awafully bad, but i need to sell my truck so i can move. Well, went to the new location in Colorado Springs, everyone cool and all that ***. Till i came back from smoking. These people have the nerve to tell me that a 42255...
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