Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Carmax!!

So i heard about carmax and i was trying to sell my car. I made an apt, they called me set up a date and boom!. we was ready to go .Or at least that was my thought. I drive almost 2hrs. out there since that was the nearest location to me. I get there and they tell me they cant help me out. !!!! For this and that reason.! WOW talk about bad customer service..!!!! Not only where the employees RUDE!!!... but the place didnt even look like a dealership ..it looked like a BEST BUY!!. really no one really tried to help out.!! i would never go back ! not worth it!
View full review
Review
#127228 Review #127228 is a subjective opinion of poster.

Carmax raleigh nc bad deals

I purchased a car from carmax after the 30 days you are stuck. They have tried over two years to fix and refix oil leaks and many other problems so I have decided to turn the junk into bank repo. Its better to file than to pay for junk. I have heard of many others purchasing bad cars from this company stay away from this used car dealer. Its better to purchase unseen than to purchase from these rip off guys. I have allowed them over and over to try fix the oil leak but they cannot fix it. Holly springs nc
View full review
Review
#126417 Review #126417 is a subjective opinion of poster.
Loss
$8000

Carmax crooked

I bought a Saturn from Carmax a month ago. As I was leaving the lot I noticed someting very wrong with the transmission. That was three and a half weeks ago. The sent my car to Saturn and thats the last ive heard. I have spoken to every service manager and even the gm. They all give me different answers. My biggest issue is they refuse to supply me with a written statement honoring my lost time on the 30 day bumper to bumper warranty. This company claims they are different, but its all a facade. Total BS. Stay away from Carmax in vegas, and Saturn's service department as well. gggrrrrrr
View full review
1 comment
Anonymous
#538313

People wake up and just keep your car until you absolutely need another car. Even if you put money into your previous car, its still cheaper than having big payments!!

Review
#126247 Review #126247 is a subjective opinion of poster.
Loss
$13000
My mother and I purchased a Dodge Intrepid from Carmax last year in May. I have so much to say about this vehicle and their poor customer service. They are crooks and something needs to be done. I have for daughters one being an 18 month old and I can't afford to...
View full review
9 comments
Anonymous
#734494

I bought a 2004 Dodge Intrepid from CARMAX in 2005. It had 10,000 miles on it when I bought it.

I now have 120,000 plus miles on it and it has been virtually maintenance free: regular oil changes, two sets of ties and two brake jobs in eight years. The person above with all the whining said it all when she spelled four as for and says she is a single mom with four, wait, for children.

View more comments
Review
#126005 Review #126005 is a subjective opinion of poster.
Carmax is not all it's cracked up to be. I barely escaped being ripped off by them, as I returned a car I bought but hardly even got to drive. My salesman was genuinely nice at first, helping me with the transfer of a car from another state. The car had been a...
View full review
32 comments
Anonymous
#672935

My daughter just had almost the same issues the car was full of ants and dirty they told her that they had cleaned the car no carmax for me! :(

View more comments
Review
#125748 Review #125748 is a subjective opinion of poster.
Service
Carmax Repair
This is to any real Car Salesmen out there. Don't even bother with Carmax. Sell a car and you make $150, sell a warranty you make $100, then get lucky enough to meet their off the wall bonus program for the month you might get an extra $50 for every car that meets...
View full review
5 comments
Frankie S
#848926

It's 2014 and the commission has not changed! PATHETIC.

View more comments
Review
#125747 Review #125747 is a subjective opinion of poster.
Well my Girlfriend and I bought a 03 dodge durango from carmaxwith 60k in dec 07. It is now june 08 and its been 12k later and I've had nothing but problems with the truck. I've never has any problems with any other dodge i've had and carmax hasn't made...
View full review
1 comment
Anonymous
#36524

DON'T BUY ANYTHING FROM CARMAX ..THEY HAVE THE HIGEST APR AND LOUSIEST SERVICE AND THEIR CARS AR MOSTLY JUNK,,,

Review
#125678 Review #125678 is a subjective opinion of poster.
Loss
$21
I wish I found this website sooner to read some of the reviews before I have bought 3 vehicles from Carmax totaling close to 60k+ that I have spent with all 3 vehicles combined. I used to love the no hassle and the fact that there was such a good selection of cars. It...
View full review
2 comments
Anonymous
#538340

Unhappy, Don't ever think carmax appreciates your loyalty. You are proof of a repeat customer that wont go back to carmax.

What goes around comes around. If carmax does not change the way they do business and treat employees, it will *** them hard.

View more comments
Review
#125513 Review #125513 is a subjective opinion of poster.
Loss
$8
This was a brand new fully loaded truck with every option available. It was driven straight from the dealer to CarMax. They refused to look at the sticker, which showed $49,000 and options that could not be seen by just looking at the truck. They said, "We...
View full review
17 comments
Anonymous
#884514

Sounds like a great business model to me? What were you trying to sell your brand new truck to Carmax for anyway?

And anyone that thinks that advertising is free is a loon and completely ignorant of how the internet works. I personally hate this company but I have great respect for the business model they have perfected.

View more comments
Review
#124454 Review #124454 is a subjective opinion of poster.
Ok, seen reviews before i went there; many awafully bad, but i need to sell my truck so i can move. Well, went to the new location in Colorado Springs, everyone cool and all that ***. Till i came back from smoking. These people have the nerve to tell me that a 42255...
View full review
4 comments
Anonymous
#538348

Modifications of any vehicle will negatively impact the value. You are better off putting it on ebay

View more comments
Review
#124090 Review #124090 is a subjective opinion of poster.
Loss
$6900