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Be VERY careful when buying at CARMAX. Make sure body gaps line up around the entire vehicle. Make sure the paint matches, no overspray. CARMAX attempted to sell me a 2007 Toyota Landcruiser for $48,000 that had been seriously wrecked. There was wet sand (a material...
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ringleader
ringleader

in2it, read this post when you get home from work! :grin I will be smoking a cigar and reading more old posts!!

Anonymous
JW

Do not beleive CarMax\'s customer care resolutions. They are about as crooked as the dealerships. I own a wrecked CarMax special. I f you have seen carfax\'s comercial that is...

#117463

I have bought three cars from carmax. I mostly have had a good things to say about them. But I have had one run in with them. It was over a Pontiac Montana Van. It had a problem the overdrive in this van had went out of it. It took me to take it to another pontiac...
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#117372
Paid a £ 700 deposit,approx 10% of price on car, 2 nd hand... over tel.... and changed mind... now they say That I have lost 500 of it.... Just for changing my mind... Was trading in old car, in the dael. Have dealt with this company before several times and...
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#115717
I bought a 2006 ford focus from Carmax on Wednesday. On Saturday I find it gone. At first I thought it was stolen but came to find out it had been towed. Apparently the previous owner had racked up 800 dollars worth of parking violations and had not paid them. Prior to...
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Anonymous
Doug B.

Anytime anyone is in doubt as to info about your vehicle, 2 important ways to help yourself is to contact an auction clearing house ,and get a vaule from them, and do a search...

Anonymous
I'm ***fused

Aren\'t tickets linked to the license/plates, not the car itself? BTW, I love Carmax!

#115686
the last week of Sept 2007 I purchased a 2004 lexus rx330 with 25667 miles on it from Car Max of Fay,NC.I was told by the salesperson that the vehicle has the remaining factory warranty up to 48,000,I also purchased an extended warranty for 1389.00 for 20,000 miles.I...
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Anonymous
***ed Off

I did business before I researched these guys. I was ***, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices. These guys ke...

Anonymous
john

thats funny carmax doesnt sell a 20,000 mike extended warranty

#112997

Carmax sold us a car that had been in an accident when they told us it had not. They gave us a "car report" (that was not car fax) that said no accidents. After a year of replacing headlights and getting alignments over and over we tried to trade the car in...
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pickeral
pickeral

Carmax sells unsafe vehicles. Technicians are honest to managers about what repairs are needed. Managers who were fry cooks a week ago now make the decision as to whether a ve...

Anonymous
***sumer in need of a car

I was going to shop at carmax for a truck but after reading all these negative reviews , i think I will go somewhere else. The excuse that \" You cant please everyone all the...

#112371
I purchased my car from car maxx, almost two years ago. Paid my payments timely and 4 months ago I was in a car accident in which I did not have uninsured motorist, rental, towing, medical or gap insurance. The car was totaled and the Insurance company payment left me...
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Anonymous
No

It\'s the consmer\'s responsibility to listen and be well educated when making a major purchase. Blame your bank, no carmax.

I purchased a 2007 PT Crusier from the Local Car Max store(Fayetteville NC). I had temporary tags on the car and they were to mail the permanent ones when they came in...WELL ! I bought the car in Oct 2007 and I am now sitting here in JAN 2008 and still have NO...
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Anonymous
Marko

If you were such a great company you wouldn\\\'t need a pissed off customer toll free number would you!!!!!....??

Anonymous
Slyjoe

Buyer\'s Beware CARMAX sells wrecked cars!!!!

I’ve been trying to purchase a preferably black, 2002-04 Z06 Corvette. I thought I’d try Carmax, thinking as your slogan states “The way car buying should be”. This hasn’t been my experience. Here is a brief summary; 1. The Irvine location...
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Anonymous
Jeff

I found a GTO (05) at Carmax in Fort Worth that i wanted, Called and had a buyers order faxed to me, showed up with the check and even pre purchased insurance on the car, that...

#109685

This is my first post so please bear with me if I make a gaffo. Also remember this is merely a reporting of my experiences at Carmax, your's may be different (my attorney made me say that... [yes I really have an attorney - this event is not over]) I bought a 2004...
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ringleader
ringleader

I am bringing up old posts to prove carmax has a history of practicing bad business. My goal is to have as many folks read these old posts and compare them with newer posts.

Anonymous
hi

hello

#108619