filters
state:
Show
city:
Show
category:
Show
product:
Show
I purchased my vehicle on May 6th 2017 and the very next day the check engine light came on. I took the vehicle back to the Oxnard Carmax service dept and they couldn't figure out the issue so I took it to the Toyota dealership. After a full day at the dealership, they...
Read more
1.6
#1052048
I spoke to a representative named TJ at the Clackamas location in Oregon several times before making the decision to transfer an SUV from Austin, Texas. I relayed that I was looking for a newer 2015 + SUV that had a very clean exterior and interior. I was told prior to...
Read more
Product
#1050502
I found a truck that had to be shipped in , I waited 10 day for the truck the salesperson sais that he would keep me inform. they did not I had to call and check on it. I drove over 2 hours to buy the truck and truck was on the far side of lot. I was still at this time...
Read more
#1045404

2014 Ford Explorer Car Review

Carmax
#1027709
1.6
Sold me a car claiming no accidents when in fact it was in two accidents. Was shown a report when purchasing showing accident free. Car also has known exhaust issues that leaks exhaust into the cabin. Had to get rid of car 10 months later due to health issues from carbon monoxide poisoning. Took a huge loss due to accidents and exhaust issues. Shame on you Carmax.
Comment Be first to start a discussion
Show

Carmax Loan Review

Carmax
#1021730
Carmax claimed they did not receive my pay off amount that was sent to the address on my payment coupon. Carmax doesn't like the fact I'm paying my loan early as they loose money.
Comment Be first to start a discussion
Show

Short Review for March 08, 2017

Carmax
#1018230
1.0
These *** are ridiculous they won't even give you close to what your car is worth don't even bother going there they absolutely suck
Comment Be first to start a discussion
Show

Short Review for February 26, 2017

Carmax
#1013911
1.0
Carmax in Albany N.Y. is a joke they offered me $2000. less than what my truck is worth and made me sit there for an hour and a half I feel 100% disrespected and will never deal with them again. Don't go there unless you don't mind wasting your time. They absolutely suck!!!!!!
Comment Be first to start a discussion
Show
I agree. They did me the same way except my car blew up after I only had it not even 3 months. And they had it more than I did. After my 3rd repair in a month for the same thing I was completely exhausted. I'm paying for a car I can't drive. AND they put a dent in my...
Read more
1.0
I liked
  • Not being bothered while looking for a car
I didn't like
  • Fact i spent 20k on a bad car
  • That carmax only has a 30 day warranty
#1042911
while low, we decided to get all the papers and pay a second visit, less than three weeks later to sell the car. At the second visit they said they were as a matter of routine doing a second appraisal. We were told the care was worth only half what it had been less...
Read more
Anonymous
Anonymous

Never never take a pristine classic car to a carmax or other dealership to sell. Never. You're begging them to take half the value and leave you short $$.

#1040765
"Car max misrepresents itself" Car max does not really take your car as a trade in... They buy cars and then if you want to buy from them you pay taxes on the full amount, but they only offer you wholesale/auction trade in value. And they stated that the price will...
Read more
1.0
#1038222
I'm VERY unhappy with the CarMax sales people in Brandywine! Two days in a row and no sales person would help me! Really people?! Get it together! I was not greeted as I walked in and stood at the front! After looking a many vehicles I still did NOT get approached by...
Read more
1.0
#1037275
I purchased a 2015 Chevrolet Traverse at the Tinley Store in December of 2015. I am very pleased the car with all aspects of the car. The complaint I have is, when I prepared to drive out the door on completion of the sale the salesman handed me the key,(1) and said...
Read more
#1036920
I am beyond disgusted! What should have been a memorable occassion, turned into a nightmare the minute me and my daughter stepped foot into CarMax in Lithia Springs. It was my daughters 21st Birthday and she purchased her first car from an over assuring salesperson...
Read more
1.0
#1036066
Bought the vehicle for work, I have yet been able to use it as of the following issues. (1) lights not working as headlights went out and the lights were epoxied in as to prevent replacing bulbs, tow package wiring prevented tail lights and directional lights working...
Read more
1.1
I didn't like
  • Over all customer service
#1035268