Username
Password
Remember Me
No account yet? Register
login
Post Complaint
search

Recently Discussed

Hot Topics

Josh Towbin Steve Ivers Salesman One Stop Motors United Auto Credit Corp Luxury Motors John Staluppi Fox Car Rental Pissed Consumer Roadloans Review Baja Motorsports Wood Dash Experts Carmax Complaints Carfax Login Carmax Complaints Kia Warranty Esurance Pep Boys Complaints Oreilly Auto Parts Enterprise Car Sales Sam Galloway Ford Prosvent Purity Products Review Lance Camper For Sale Juniper Visa Berts Mega Mall Dating Watchersweb Brandsmart Usa Compaint Pwc Batteries Evercom Phone Sunshine Vacations Revolution Rv Jordan River Moving Myicre Bmg San Antonio Medical Rooms To Go Woodlands Jason Breakey Lookrichforless

Home  »  Consumer Reviews  »  AUTO  »  Carmax Ripped me off! Nightmare!
Comments
Carmax Ripped me off! Nightmare!
May 10, 2008
Carmax complaint by Jeff p
I've been a long time Carmax customer. Now I feal hurt and betrayed. My car is 4 months old and developed a rod knock, CarMax looked at it and told me to bring it to Ford. Ford notifed the warrenty co. for repair athurization, so did I and Carmax. The warrenty co was also invited to come to the dealer to listen to the noise.

It was discovered that there was heavy scorring on the cam shaft and rod bearings and clyinder walls and the engine would need to be replaced.

However since they don't know which part was making the sound, its my responsability to pay for the dissasembly of this engine and all repairs.

What did I do wrong? I only had this car for 4500 miles and I have changed the oil.

I have contacted Jeff at their customer service center, but the local guys at the Charlotte office are now not even returning my calls.

More Carmax Reviews

Carmax News

Discuss
Carmax News

on our forums


Quote this article on your site | Views: 640

  Comments (1)
RSS comments
1. Written by CarMax Chris, on 19-05-2008 11:00

HI Jeff! I work with socia media PR and I came across your post. I am sorry you are having trouble communicating your issue. Please try calling the main Customer Relations line here at the home office and see if they can assist you. The number is 1-800-519-1511. Thanks!

Comments on Carmax Ripped me off! Nightmare!

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments
 
< Prev   Next >

Our Friends

Consumer Reports is the most famous consumer product reviews and rating agency.

This Consumer Blog offers alternative look at Consumer Product Reviews

Complaints: Learn how to write proper complaint letters that get the results

Featured Complaints