Carmax

I went to carmax to purchase a $13,000 car in cash and they refused to waive the 149.00 processing fee (which is not required by law). I walked out & called corporate and they don...

Be sure you check the blue book value of your trade-in BEFORE you go to Carmax, or any dealer for that matter...DO YOUR HOMEWORK. Find out the Kelly Blue Book value at KBB.com so ...

I am pissed...removed battery cable and put back on...radio does not work now...passenger side airbag light on dash will not go off...called carmax but no-one available to talk to....

Carmax buys all their cars at the auction, an employee drives it 30 miles to see what condition it is in (with no background of car repair). Major things are fixed, others aren...

I bought this truck back in 2006. Nothing but problems. Luckly they gave me the worng paper work. This paper work that I have and made several copies, show's that the truck failed ...

The two cars my husband and I purchased in 2008 have both been in the shop multiply times for very expensive problems. The employees are rude and unsympathetic. The "extended warra...

Carmax can't seem to get my car I purchased from them fixed. I purchased a car that was supposed to be free of oil leaks or any issues. It was supposed to have passed the 125 point...

Carmax loves to market itself as not a traditional dealer, well NOTHING could be further from the truth. Here is the deal when you visit a Carmax. If you get a vehicle appraised ...

I purchased a 2005 Jeep Liberty in 2006. I also purchased the warranty that they offer for $1800.00. I have had the air conditioning unit fix there at least 5 times always the same...

I paid money to get a truck transfered to another dealership in another state. When the vehicle arrived the headliner was torn in about 5 different places and the truck only had 3,...

I was shopping the internet for a specific car at various sites. If you notice, many sites have the carmax report. If you hit it, I would think options will come up to get it which...

I went car shopping for my first car, and sales rep George Strickland let me test drive a car. After I test drove the car, we came back and did all the necessary paperwork. He told...

I went into Carmax to sell them my Lexus Mint shape. Kelly Blue book has car listed at $9000. I'm going to sell this car to a private owner, but just for the heck of it I we...

I purchased a 2007 Escalade from Carmax in September 2011. The same issues that were under the the 30 day warranty are still haunting me today. My truck has been in their possessio...

I was verry pleased with the shopping experience form carmax. I saw a car online(2010 camaro) i was interested in. I went down to carmax's brand new store in North Attleboro Ma and...

I am a carmax manager! I work at the 9501 research Dr. Irvine Ca, store the phone # is 949-341-0801. This message is for all the little whiny people that complain about the pos ca...

From the time i bought my car to now, which equals 2 years. Ive been to carmax service center about 20 times UNWANTINGLY!! There so called check list that they do before they sell ...

1. Headlight - When we were going over the final checklist for the purchase of car, we noticed one of the headlights was not working. We found this to be pretty amusing as the sale...

I TOOK MY 2007 LANDROVER LR3 TO THE MERRIVILLE INDIANA CARMAX DEALER WHERE I PURCHASED IT, TO GET MY OIL CHANGED AND CHECK THE DRIVER SIDE HEADLIGHT BULB BECAUSE IT WAS COMING ON S...

November 25, 2011, I took my vehicle to CarMax located in Memphis, Tennessee for a wheel rotation and balance. I told the customer service rep, if I need an alignment go ahead and ...

Bought a car took it in for service had some problems, it was just a few days after the sale. So warranty was still good not to mention car was under 36 k factory warranty. They s...

Bought a car took it in for service had some problems, it was just a few days after the sale. So warranty was still good not to mention car was under 36 k factory warranty. They s...

My mother purchased a 2002 Jeep Wrangler from Carmax on Dec. 2, 2009. The car was acutually purchased for me to get to work. When we purchased the Jeep, the salesperson told us t...

I went to sell a car to them for a friend who lives out of town. Keith Menacker has horrible customer service skills. He actually thought I was being a smart *** and he threatened ...

Saw the car I wanted on Carmax.com. It was located 40 miles from my home but the ad said "$49.00 transfer fee returnable upon test drive". Ok, great. Went to the local carmax to...

I went to carmax today and it was horrible! I don't recommend any body to go there.At first I thought I was gona trade in my car! Bt at the end of the day they wanted thi...

Here at Carmax Miami we have a mafia of dishonest corrupt management. We are selling damaged vehicles to unsuspecting customers. We have "technicians" licensed as...

We recently purchased a 2008 Black Jeep Liberty, we were originally told we would be coming to view a red one but when we got there they said they "didn't have that one anymore." W...

I went with my sister to CARMAX to drop her off while she did her paperwork for a 2002 GTI 1.8T. I love cars and I have been looking to purchase a car within the week. I was excite...

Today my mother and I went to get another car from them because first car transmission went out in 5days and 5hrs and they wouldn't give her cash back. So today we pick up another ...