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  • Customers like
    • Ease of the process 5
    • Friendly 5
    • Nice showroom 5
  • Customers don't like
    • Lies 13
    • False claims 11
    • Car histories 9
  • From mobile
  • Carmax
  • 2 days ago
  • #840360

I have a 2014 Nissan maximum i got from carmax on april4 2016. Day one ac. Got hit in the lot. I truly had a poor sale. Person. Nothing have gone right with this car only been able to drive for only a week and a return for another problem. I truly say anyone don't buy from carmax Add comment

Brought a 2010 Infiniti EX, with 55,000 and I purchase the added insurance that covered the motor. Well, brought the car in 2015 and 9months I was driving and car just shut down. I had it towed to car max, they said it was the heads and for me to have it towed to the local Infiniti dealer(oh, I had the car transferred from Texas).the dealer said, this is the fourth car from baton rouge car max dealer. Needless to say, I have been paying on a car... Read more

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I purchase a 2013 Mitsubishi Outlander Sport back in August 2015. I had been in an accident and thus needed a vehicle sooner than I had wanted one. So, I got this one. a month or so later, the brakes started squealing badly and the temperature had gone down finally so the ac was off and the windows up. I could hear leaking air from the driver side window. skip ahead a few months because I couldn't get in sooner due to no PTO and the Carmax... Read more

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My husband and I walked in and no one said two words to us! I went to the restroom and came back and asked my husband whose going to assist us and he said nobody said anything to me while you were in the restroom. At that point we knew we did not want to give them our business but we still walked the entire parking lot to see what type of vehicles they had in stock, we saw many salesman while looking and no one said a word. Return to the main... Read more

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  • From mobile
  • Carmax
  • Apr 21
  • #834252

Butter Trailblazer from them didn't even have it a year the engine went out in it they refuse to fix it got lied to I voluntarily returned it to the finance company and they put it on my credit as a repo very dissatisfied with them wanting to sue them very dissatisfied with their company needing a lawyer to put a lawsuit against them please somebody help Add comment

DO NOT GO TO CARMAX 4/16/16 -4/18/16 To start with the sales person was really good, he helped me find the perfect car ( had everything I needed). But after I drove the car off the lot,the brake light immediately came on and started beeping and this is a car which had only 40k miles on it. They guaranteed me it had been "fully" inspected and no problems were encountered. Clearly that was a big LIE. A day after I brought it back to them... Read more

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I purchased a BMW 528 from Carmax. They were all too happy to take my money. Thinking I was outwitting them, knowing they don't actually inspect the vehicle, I bought the extended care warranty. Best $3500 I've ever spent. In the first month, I've had the radiator replaced and 4 of the 6 ignition coils replaced for faulting. Ever had an ignition coil fault? Feels like the car is trying to shake the god---- teeth out of your head. Oh, then there... Read more

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I brought my car in for an appraisal. It is an old car, 1998 Volvo V70 (128 k miles, some body damage), and when I showed up the check engine light was off. I made an appointment, and when I showed up the guy said that I had to wait for the walk-in line. I waited for 2 hours and when they came back they offered me $100 for the car, and when I got to the car it instantly felt weird like it was driven hard and fast, and the check engine light... Read more

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I bought a car, 2011 BMW from Carmax Clearwater, Florida Friday March 25, 2016, felt a vibration in the car on Saturday March 26, 2016; dropped the car off at my private mechanic on Sunday March 27, 2017 (Easter) and returned the car to Carmax on Monday March 28, 2016 with my Mechanic's diagnosis of "vibration in the drive line" and recommendation " return car to dealer to complete needed fix". during the week of Monday March 28, 2016-Monday... Read more

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I bought a Nissan Versa, with only 45k miles on it, and a "clean" report. within 12 months of owning the vehicle, I have spent more than $2,500 in repairs, and there will be more to come. This is after purchasing MAXCARE, an all but useless warranty service. Eight months in, I discovered a lose ball joint during a routine oil change and inspection (about $225). Not 2 weeks later, my exhaust began to sound like one of those cheap 90's era Hondas... Read more

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