2.2
  • Friendly1 votes
  • Detailed cars1 votes
  • Nice showroom1 votes
  • Car histories2 votes
  • Low-ball1 votes
  • Lies1 votes
Is this your company?
Please check our
business solutions

  • 2 days ago
  • Service Centers and Customer Services
  • 49
  • REVIEW RATING 4/5

My 18 year old son wants to buy his first car, so we went looking at Mustang Gt's at Carmax. He had seen 3 of them on there site, I showed him how to check the NADA book value of each car and we discovered they were all priced higher than the retail book value....at least by 20% The first thing the salesperson started talking about was filling out a credit application, we explained that we... Read more

Was this review helpful? 1 0

  • Dec 16
  • Auto
  • Bmw
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

In browsing there website I have found many of there ads to be incorrect about what packages and equipment the vehicle has on it. They also call base models an up grade model. Many of the BMW's they offer are listed to have the "Sports Package" they DO NOT, I know the difference by the wheels and seats. Others are said to have "Leather Seats" they DO NOT, again I know the difference by the... Read more

Was this review helpful? 3 0
  • From mobile
  • Carmax
  • Dec 15
  • by anonymous
  • #570435

Beware of sales staff using your information for personal reasons! Clearwater Carmax. Add comment

  • Dec 14
  • Dealers
  • Houston, Texas
  • Car Loan
  • 1
  • 1
  • 165
  • REVIEW RATING 5/5

I wonder how many customers are visiting their showroom now after the report on 20/20 ? I can't wait to see what happens next. My car has had $12,0000 in repairs done since I bought it in 2012, there is no way my car was inspected or reconditioned. And the worse thing is Camax burys the buyer so deep in the loan there is no way out! I am still $6000.00 upside down after two years. Carmax needs to... Read more

Was this review helpful? 2 0

Carmax and hertz on Morris road give there customers a lot of misinformation and the customers get totally screwed but you get I will take of ir. Nothing but lies and finger pointing and I over charged over 230.00 will also reported to this the Attorney General office and the BBB Add comment

  • Dec 06
  • Dealers
  • Car Purchase
  • 214
  • REVIEW RATING 4/5

After reading more than 100 of these 650 reviews about how bad Carmax is to there customers and employees. And the poor quality of there cars I have no intention of ever going near one of there locations. I have been looking at cars on there website for the last couple of weeks as I am in the market for my daughters first car. I have always purchased new cars, so this is new experience for me.... Read more

Was this review helpful? 2 0

  • Dec 05
  • Dealers
  • Auburndale, Florida
  • Car
  • 5
  • 5
  • 138
  • REVIEW RATING 5/5

My husband and I bought a car there took it back because the shocks/ struts were locked up and there was leak. They had the car for 3 weeks and when it was returned the car had grease all over the place on the inside and the leak was not fixed. Because this happened 2 days after we got the car we traded it in for another one have had the car for two months and it has been in the shop for a month... Read more

Was this review helpful? 1 0

  • Dec 04
  • Dealers
  • Car
  • 1
  • 1
  • 239
  • REVIEW RATING 4/5

Everything they sell is bought at wholesale auto auctions, and most cars that end up at auto auctions are big dealership trade-ins that don't meet big dealership standards. The good stuff stays at big dealerships. The money they offer you for your trade-in is based on national auto auctions average price for your vehicle, minus anything they can drum up that's wrong with your car. They DO NOT... Read more

Was this review helpful? 1 0

  • Dec 03
  • Service Centers and Customer Services
  • Hartford, Connecticut
  • Car
  • 103
  • REVIEW RATING 4/5

me and my husband bought a car at carmax in 2013 may it has been back to their service for repair 6 times it needs everything they patch it give it back to you.... next three months it needs to be towed again.... three times in one year it has been towed ...car max is no good..... the car is there right now they said they repair the transmission but now it has an oil leak.......thats another... Read more

Was this review helpful? 0 0

  • Nov 28
  • Dealers
  • 2013 Bmw X5
  • 175
  • REVIEW RATING 4/5

Took 2013 BMW X5 to carmax in lexington kentucky,had 20000 miles perfect condition, after waiting 90 minutes,they offered $8500.00 less than don jacobs bmw ( local bmw dealer),$7000.00 less than local Audi dealer Mentioned to friend the difference and he said took his 2012 vw Passat tdi with low miles ,they told on phone they would pay more than anyone else and they were 4000 less than he sold... Read more

Was this review helpful? 1 0

More results for "carmax"

Product Results

Tag Results

Company Results

 
×
You are reading about Carmax.
Filing a new complaint about
×